Northwood Computer Services Ltd. are one of the leading refurbished printer and scanner suppliers in the Northwest, the UK and Europe. We supply most major brands including HP, Brother, Lexmark, Epson, Oki, Samsung, Xerox, Zebra, Canon, Dell, Fujitsu, IBM, Konica Minolta, Kyocera, TallyGenicom and many more. We are particularly strong when it comes to manufacturer discontinued products.
We hold over 30,000 individual printers and scanners in stock allowing us to support the short and long term needs of our customers who include the service industry, brokers, business users and the general public.
With over 30 years of trading experience, we have accrued a long list of trusted suppliers. Meaning that even if we don’t hold stock on an item, there’s a good chance we’ll be able to source it.
Here at Northwood, we are committed to supplying the highest standard of product as well as achieving the highest level of customer satisfaction.
About the refurbishment process.
We operate a JIT business model, and all of our products are refurbished to order by our team of highly experienced in-house technicians, this ensures that we can deliver products of the highest possible standard every time.
We begin by testing the basic functionality of the product using print quality test pages. This will highlight any (and all) substandard parts, which are replaced immediately.
We then continue to test all applicable functions, this includes connection testing, paper feed testing, quality testing and volume testing.
Once the product is verified as being in excellent mechanical condition, it is thoroughly cleaned both internally and externally.
When the refurbishment process has been completed, we bubble-wrap the product and package it using Instapack foam, which ensures maximum safety during the handling process. We then distribute the product nationally or internationally using a range of suitable carriers. Additionally, wherever it is safe to do so, we re-use packaging and boxes in an effort to reduce our carbon footprint.
Used spare parts
Some of the spare parts available on our website are in ‘used’ condition as opposed to refurbished. In these instances, the parts are tested & working at the time of shipment to ensure excellent condition and functionality at that time but no work has been done to refurbish them. Where applicable, testing includes port testing, such as USB & Ethernet ports. Please note, used fusers & drums will not reset a maintenance life message on an existing product and should only be purchased to remedy quality faults.
Repair services.
Although Northwood is primarily a printer and scanner re-seller, we also offer our expertise to local and national customers through our cost-effective repair service. for more information please Contact Us.